Posts tagged ‘troubleshooting’

August 4, 2011

Troubleshooting: database is not assigning complete call number for label

(I am having some trouble posting this post! Watch all the texts and photos I have tried to post appear at once…)

Solution: Click on the database-generated number that appears to the right of the first manuscript listed on the Microfilm: Main screen. This should be enough to execute the script which generates the call number and label information at the top of the screen above.

June 28, 2011

Troubleshooting: printing labels loses text along margins

Best solution:

From Preview screen of Labels, switch to Layout mode.

Then go to Layouts => Layout Setup => Printing.

Adjust the appropriate margin by a few pixels. For example, to correct the problem with losing part of the first letter in a line of text along the left margin, Deb changed left margin from 3px to 9px, which corrected the problem beautifully and left a nice 1/4 inch margin along the left side of the page.

Test on regular paper before you print on label paper.

Work-around if needed:

Right-click on Preview screen of Labels.

Select “Copy page.”

Open Word document.

Paste copied page.

Adjust as needed before printing.

June 28, 2011

Troubleshooting: database automatically assigned wrong call number?

Go to the appropriate Manuscript table. Note the number that is assigned in the upper left corner of the red screen (in the example below, the number 1032)

Next go to the Microfilm table. Enter the number you recorded in the box that reads “Override Holding on Label” in the upper right corner of the Microfilm: Main layout.

Then click on a blue part of the screen. This should cause the call number to be reassigned based on the manuscript you identified in the “Override holding” box.